Shipping & Returns

Last updated: 28/07/2026

Shipping

Orders are processed within 24–48 hours of confirmation. Delivery typically takes 4–9 business days after dispatch, depending on your location. Remote or rural pin codes may take a little longer. You'll receive dispatch and tracking updates via WhatsApp/email. We currently ship only within India.

Order Cancellation

Orders can be cancelled within 1 hour of placement. After that, we begin processing immediately and cannot cancel.

Damaged, Defective, or Incorrect Items

We'll send a free replacement — no need to send anything back. To be eligible:

  • Record one continuous, unedited unboxing video, starting before opening the package and clearly showing the shipping label.
  • Report the issue within 48 hours of delivery to theeasedaily@gmail.com or +91 79776 99936, with the video and photos attached.
  • Claims without a valid video can't be verified and won't be eligible.
  • You keep the original item — no return shipment needed.

This covers things like a broken or leaking bottle, a missing item, or receiving the wrong product — anything wrong with the item itself or the delivery.

Hair Removal Spray — Patch Test

We always recommend a patch test before full use (see the product page for instructions). Because individual skin reactions vary and can't be predicted or verified after the fact, we're not able to offer a replacement or refund if the spray doesn't suit your skin or a patch test doesn't go the way you hoped. This applies only to how your skin responds — a genuinely damaged, defective, or incorrect bottle is still fully covered under Damaged, Defective, or Incorrect Items above.

Non-Returnable Categories

For hygiene reasons, innerwear and similar personal-use items can't be returned or exchanged for sizing or preference. Genuine defects or wrong items in this category are still covered above.

Free-Size Products

Free-size items are not eligible for size-based exchange.

Change of Mind

We don't accept returns for personal preference once an order has shipped.

Refunds

If a replacement isn't possible due to stock, we refund the original payment method within 5–7 business days.

Contact

theeasedaily@gmail.com or WhatsApp +91 79776 99936.