Shipping & Returns
Last updated: 28/07/2026
Shipping
Orders are processed within 24–48 hours of confirmation. Delivery typically takes 4–9 business days after dispatch, depending on your location. Remote or rural pin codes may take a little longer. You'll receive dispatch and tracking updates via WhatsApp/email. We currently ship only within India.
Order Cancellation
Orders can be cancelled within 1 hour of placement. After that, we begin processing immediately and cannot cancel.
Damaged, Defective, or Incorrect Items
We'll send a free replacement — no need to send anything back. To be eligible:
- Record one continuous, unedited unboxing video, starting before opening the package and clearly showing the shipping label.
- Report the issue within 48 hours of delivery to theeasedaily@gmail.com or +91 79776 99936, with the video and photos attached.
- Claims without a valid video can't be verified and won't be eligible.
- You keep the original item — no return shipment needed.
This covers things like a broken or leaking bottle, a missing item, or receiving the wrong product — anything wrong with the item itself or the delivery.
Hair Removal Spray — Patch Test
We always recommend a patch test before full use (see the product page for instructions). Because individual skin reactions vary and can't be predicted or verified after the fact, we're not able to offer a replacement or refund if the spray doesn't suit your skin or a patch test doesn't go the way you hoped. This applies only to how your skin responds — a genuinely damaged, defective, or incorrect bottle is still fully covered under Damaged, Defective, or Incorrect Items above.
Non-Returnable Categories
For hygiene reasons, innerwear and similar personal-use items can't be returned or exchanged for sizing or preference. Genuine defects or wrong items in this category are still covered above.
Free-Size Products
Free-size items are not eligible for size-based exchange.
Change of Mind
We don't accept returns for personal preference once an order has shipped.
Refunds
If a replacement isn't possible due to stock, we refund the original payment method within 5–7 business days.
Contact
theeasedaily@gmail.com or WhatsApp +91 79776 99936.